Common Questions, Straight Answers

This is a starter FAQ page for the site. It covers the questions homeowners usually ask first about scope, timing, warranty, and how projects are managed.

Quotations & Estimates

Learn how to request a quotation or estimate, what information to provide, and what to expect during the planning stage before work begins. This section explains the first steps of the process, from initial contact and project review to estimate preparation, quotation details, and scheduling.

On-Site Work & Progress Updates

Find out what happens once we start your project—how we organize our teams, communicate daily progress, share photos, and ensure you’re informed every step of the way. This section explains what you can expect on-site, how we handle coordination, and how we keep you updated throughout the work.

Warranty and After-Sales Services

We proudly offer a 3-year risk-free warranty that covers every aspect of your project. If any issue arises—whether structural, material, or workmanship—we’ll address it at no extra cost. Our dedicated after-sales team ensures your peace of mind long after the work is done.

Our Company & Expertise

This section shares who we are: with over 15 years in the industry, we detail our team, what we specialize in, and how we deliver quality construction all year round.

Contact Us & Careers

Get in touch with TM Contracting for estimates, appointments, project questions, or career opportunities. We are here to assist clients and applicants in both English and French.

Common Questions, Straight Answers

Quotations & Estimates

How do I request a quotation or estimate?

Can I get an estimate without an in-person visit?

Do you help define the scope if I am not fully sure what I need yet?

What information should I send to receive a more accurate quotation?

What is the difference between an estimate and a formal quotation?

How long is your quotation valid?

What happens after I accept the quotation?

Do your quotations include everything needed for the project?

Can the price change after the quotation is issued?

How long does it take to receive a quotation after my request?

What’s the typical timeline from accepting the quotation to starting the work?

On-Site Work & Progress Updates

Do you manage the whole project from start to finish?

Do you take care of permits and planning?

Will I have a dedicated contact during the project, and how can I reach them?

How can I stay connected to what’s going on at the site to be sure everything is perfect?

Will the site be kept clean while work is ongoing?

Warranty and After-Sales Services

What does the 3-year risk-free warranty mean?

Do all the products have a 3-year warranty, or are there some with more or less?

Can the 3-year warranty be canceled or removed after we start the work or approve a quotation?

Can the warranty be canceled or removed after the work is completed?

Our Company & Expertise

Where are you located, and which regions do you serve?

What do you do in the summer and winter, and how do your services differ?

Do you do new constructions, and how do you manage your new construction projects?

Do you do interior renovation work, such as basement finishing, bathrooms, kitchens, and so forth?

Do you do concrete work, including slabs and foundations?

Do you repair existing concrete cracks, chips, and unfinished surfaces?

Do you handle house lifting for full basement foundation changes or additions?

If we face an unknown problem or can’t identify the cause, can you help us?

Do you have insurance, including coverage for civil liability?

Do you accept credit card payments or offer project financing?

Are there any hidden fees or surprise charges in the payments?

If we pause the work, will there be delays or extra charges?

Contact Us & Careers

How can I contact TM Contracting?

Do you have career opportunities or accept job applications?